Talk with one person through the whole job. When you call us you will have your call prioritised to a technician who will work with you through the problem from beginning to end, no need to explain the problem twice or have to wait for a service desk, this way we are able to deal with problems within minutes not hours.
All of our techniciansare seasoned professionals with many years of experience. We make sure our staff are up to speed with the ever-changing world of IT. If we bring in extra assistance for a specialised procedure, they will always be the same standard as our in-house team.
We always keep to the most cost-effective solutions for our customers. We are aware everyone has to keep an eye on the purse strings and will always put forward what we consider to be the best option for you, if you require high end equipment will still try to find you the best deal we can.
We schedule system upgrades and fixes outside of normal business hours. System upgrades, fixes, and installations can bring down your computer network for several hours. For your convenience, our technicians perform this work after hours so you don’t have down time in the working day.